By appointment

• IT Officer

• Information Systems, IT Management
• Digital Transformation
• Strategic Management in the Digital Age

• Digital Transformation
• Digitization
• Business Complexity
• IT Management
• Enterprise Architecture

Best Practices in Complexity Management (with MIT CISR: cisr.mit.edu/research/current-projects/)

Making Architecture Matter Beyond IT (with MIT CISR: cisr.mit.edu/publications-and-tools/publication-search/business-architecture/ )

Work experiences:

• MIT Sloan School of Management, Massachusetts Institute of Technology (MIT)
• McKinsey & Company, Inc.
• Rotterdam School of Management, Erasmus University

Education:

• Harvard Business School (Executive Education)
• University of Muenster (Doctorate, Dr. rer. pol.)
• University of Dortmund (Diploma, Dipl. Inform.)

Over 50 articles published in academic and management journals including MIS Quarterly, European Journal of Information Systems, Harvard Business Review, Sloan Management Review, and MIS Quarterly Executive as well as in the proceedings of major Information Systems conferences (ICIS, ECIS, HICSS, AMCIS). Research mentioned, cited or otherwise covered e.g., in Harvard Business Review Analytics reports, CIO Insight, McKinsey Quarterly, and BCG Perspectives.

2020

• Mocker M, Boochever J. How to Avoid Enterprise Systems Landscape Complexity. MIS Quarterly Executive. 2020;19(1): p. 19-30. ISSN: 1540-1960. URL: aisel.aisnet.org/misqe/vol19/iss1/6/. DOI: 10.17705/2msqe.00025.
• Mocker M, Novales A. Connected Cleaning at Kärcher. CISR Working Paper (MIT Sloan Center for Information Systems Research). 2020;441: p. 1-20. URL: https://cisr.mit.edu/publication/MIT_CISRwp441_Kaercher_MockerNovales
• Fonstad NO, Mocker M. Becoming a Serial Innovator of Digital Offerings. Research Briefing - MIT Sloan Center for Information Systems Research. 2020: p. 1-3. URL: https://cisr.mit.edu/publication/2020_0901_SerialDigitalOfferings_FonstadMocker.
• Fonstad NO, Mocker M. Munich Re: Building a Foundation for Innovating Digital Offerings. Research Case Study - MIT Sloan Center for Information Systems Research. 2020: p. 1-23.

2019

• Ross JW, Beath CM, Mocker M. Designed for Digital: How to Architect Your Business for Sustained Success. Cambridge, MA: The MIT Press; 2019. 1-183 p. ISBN: 978-0-262-04288-8.
• Ross JW, Beath CM, Mocker M. Digital Success Requires Breaking Old Rules. MIT Center for Information Systems Research Briefings. 2019;XIX(10):  p. 1-4.
• Ross JW, Beath CM, Mocker M. Creating Digital Offerings Customers Will Buy. MIT Sloan Management Review. 2019:  p. 64-69. ISSN: 1532-9194.
• Mocker, M; Beath, C.M.: How Companies Use Digital Technologies to Enhance Customer Offerings-Summary of Survey Findings. MIT Sloan Center for Information Systems Research, Working Paper No. 434, February 2019. (14 pages)
• Novales A, Mocker M, Van Heck E. Producer-side Use Cases of Digitized Products: What’s Best for Your Company?  Proceedings of the 2019 International Conference on Information Systems (ICIS 2019); München 2019. p. 1-9. URL: https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1077&context=icis2019.
• Mocker M. Digitale Transformation: Fünf Fragen, auf die Sie Antworten finden müssen. Decision Growth. 2019:  p. 12-17. ISSN: 2698-8550.
• Ulbrich M, Mocker M. Mission D: Digitale Innovation bei Porsche. Decision Growth. 2019:  p. 6-10. ISSN: 2698-8550.

2018

• Mocker, M; Beath, C.M.: The First Year of Digital Transformation at Principal International Chile. MIT Sloan Center for Information Systems Research, Working Paper No. 432, December 2018. (15 pages)
• Mocker, M; Ross, J.W.: Digital Transformation at Royal Philips. In: Proceedings of the 2018 International Conference on Information Systems (ICIS 2018), San Francisco, USA, December 16, 2018 (17 pages).
• Ross, J.W.; Mocker, M.; Beath, C.M.: Rethink Your Approach to Digital Strategy: Experiment and Engage, MIT Sloan Center for Information Systems Research, Research Briefing, Vol. XVIII, Number 10, October 2018. (3 pages)
• Ross, J.W.; Mocker, M.; Beath, C.M.: Five Building Blocks of Digital Transformation, MIT Sloan Center for Information Systems Research, Research Briefing, Vol. XVIII, Number 6, June 2018. (3 pages)
• Röcker, J.; Mocker, M.: “Digital-physische Produkte – Stand und Herausforderungen beim Einsatz von IT in physischen Produkten in der Kreativwirtschaft.“ Berichte aus dem Karl Steinbuch-Forschungsprogramm Nr. 8, MFG Stiftung Baden-Württemberg (Hg.), Stuttgart, 2018 (96 pages).
• Ross, J.W.; Mocker, M.; van Zoelen, E.: Architecting a Digital Transformation at Royal Philips, MIT Sloan Center for Information Systems Research, Research Briefing, Vol. XVIII, Number 1, January 2018. (3 pages)

2017

• Mocker, M; Ross, J.W.: Transforming Royal Philips to Reinvent Healthcare in the Digital Age. MIT Sloan Center for Information Systems Research, Working Paper No. 425, December 2017. (25 pages)
• Mocker, M; Fonstad, N.O.: Driving Digitization at Audi. In: Proceedings of the 2017 International Conference on Information Systems (ICIS 2017), Seoul, South Korea, December 13, 2017 (17 pages). (Best Track Paper Award)
• Mocker, M.; Fonstad, N.O.: How AUDI AG is Driving Toward the Sharing Economy. MIS Quarterly Executive, 16 (2017) 4, pp. 279-293.
• Sebastian, I.M.; Ross, J.W.; Beath, C.; Mocker, M; Moloney, K.G.; Fonstad, N.O.: How Big Old Companies Navigate Digital Transformation. MIS Quarterly Executive, 16 (2017) 3, pp. 197-213.
• MacCormack, A.; Lagerstrom, R.; Mocker, M.; Baldwin, C.Y.: Designing an Agile Software Portfolio Architecture: The Impact of Coupling on Performance. Harvard Business School Working Paper, No. 17-105, May 2017 (40 pages).
• Roecker, J; Mocker, M: Novales, A.: Digitized Products: Challenges and Practices from the Creative Industries, In: Proceedings of the 23rd Americas Conference on Information Systems, Boston, 2017 (10 pages).
• Mocker, M.; Ross, J.W.: The Problem with Product Proliferation. Harvard Business Review, 95 (2017) 3, pp. 104-110.
• Mocker, M.; Boochever, J.: So You Want To Go Digital? How To Avoid The Next Legacy Platform Debacle. In: Proceedings of the 50th Hawaii International Conference on System Sciences (HICSS-50, IEEE), Waikoloa, Hawaii, 2017, pp. 5450-5459. (Best paper nomination)

2016

• Mocker, M; Kagan, M.H; Ross, J.W.: Eating Your Own Cooking: The Impact of Social, Mobile, Analytics and Cloud Technologies at IBM. In: Proceedings of the 2016 International Conference on Information Systems (ICIS 2016), Dublin, Ireland, December 11, 2016 (12 pages).
• Ross, J.W.; Sebastian, I.M.; Beath, C.; Mocker, M; Fonstad, N.O.; Moloney, K.G.: Designing and Executing Digital Strategies. In: Proceedings of the 2016 International Conference on Information Systems (ICIS 2016), Dublin, Ireland, December 11, 2016 (17 pages).
• Fonstad, N.O. Mocker, M.: Expanding Digital Innovation at Audi, MIT Sloan Center for Information Systems Research, Case Study, Working Paper No. 415, October 2016. (17 pages)
• Fonstad, N.O.; Mocker, M.: How IT Drives Digital Innovation at Audi, MIT Sloan Center for Information Systems Research, Research Briefing, Vol. XVI, Number 7,  July 2016.
• Novales, A.; Mocker, M.; Simonovich. D.: IT-enriched ‘digitized’ products: building blocks and challenges, In: Proceedings of the 22nd Americas Conference on Information Systems, San Diego, 2016 (10 pages).
• Ross, J.W.; Sebastian, I.; Beath, C. M.; Scantlebury, S.; Mocker, M.; Fonstad, N.O.; Kagan, M.H.; Moloney, K.; ­Krusell, S. G.: Designing Digital Organizations, MIT Sloan Center for Information Systems Research, Technical Research Report, Working Paper No. 406, March 2016.
• Mocker, M.; Ross, J.W.; Kosgi, K.: Mastering Business Complexity: MIT CISR Survey Results, MIT Sloan Center for Information Systems Research, Technical Research Report, Working Paper No. 405, February 2016.
• Ross, J.W.; Mocker, M.: Managing Business Complexity: Don’t Let Innovation Destroy Business Value, MIT Sloan Center for Information Systems Research, Research Briefing, Vol. XVI, Number 1,  January 2016.

2015

• Mocker, M.; Ross. J., Hopkins, C.: How USAA Architected its Business for Life Event Integration. MIS Quarterly Executive, 14 (2015) 4, pp. 137-150.
• Cheung, C. M. K.; Mocker, M.; Schlagwein, D.; Sunyaev, A.; Turowski, K.: IOS 2.0: New aspects on inter-organizational integration through enterprise 2.0 technologies. Electronic Markets, 25 (2015) 4, pp. 263–265, doi:10.1007/s12525-015-0204-z.
• Mocker, M.; van Heck, E.: Business-Driven IT Transformation at Royal Philips: Shedding Light on (Un)Rewarded Complexity. In: Proceedings of the 2015 International Conference on Information Systems (ICIS 2015), Fort Worth, Texas, USA, December 13, 2015 (12 pages). (Best Conference Paper in IS Education Award)

2014

• Mocker, M.; Weill, P.; Woerner, S.L.: Revisiting Complexity in the Digital Age. MIT Sloan Management Review, 55 (2014) 4, 73-81.
• Vermerris, A.; Mocker, M.; van Heck, E.: No Time to Waste: The Role of Timing and Complementarity of Alignment Practices in Creating Business Value in IT Projects. European Journal of Information Systems, 23 (2014) 6, pp. 629-654.
• Mocker, M.; Ross, J.W.: From Savings Mono-Line to Full-Service Bank: Growing ING Direct Spain. In: Proceedings of the 2014 International Conference on Information Systems (ICIS 2014), Auckland, New Zealand.
• Mocker, M.; Ross, J.W., Ciano, P.: Building a Global Process Standard at the Most International Company on Earth: DHL Express. In: Proceedings of the 2014 International Conference on Information Systems (ICIS 2014), Auckland, New Zealand.
• Ross, J.W.; Mocker, M.; Sebastian, I.: Architect Your Business—Not Just IT!, MIT Sloan Center for Information Systems Research, Research Briefing, Vol. XIV, Number 12,  December 2014.
• Mocker, M.; Kagan, M.H.; Ross, J.W.: Continuous Transformation at IBM: Addressing Disruption from New Technologies, MIT Sloan Center for Information Systems Research, Case Study, Working Paper No. 398, November 2014.
• Mocker, M.; Ross, J.W.: How Royal Philips is Moving Toward Its Complexity Sweet Spot, MIT Sloan Center for Information Systems Research, Research Briefing, Vol. XIV, Number 7,  July 2014.
• Weill, P.; Woerner, S.L.; Mocker, M.: How Top Performers Manage Total Digitization, MIT Sloan Center for Information Systems Research, Research Briefing, Vol. XIV, Number 4, April 2014.
• Mocker, M.; Ross, J.W.; Van Heck, E.: Transforming Royal Philips: Seeking Local Relevance While Leveraging Global Scale, MIT Sloan Center for Information Systems Research, Case Study, Working Paper No. 394, February 2014.
• Mocker, M.; Ross, J.W.; Ciano, P.: DHL Express: Implementing and Maintaining a Global Process Standard, MIT Sloan Center for Information Systems Research, Case Study, Working Paper No. 393, January 2014.

2013

• Mocker, M.; Ross, J.W.: Architecting Customer Experience at USAA. In: Proceedings of the 2013 International Conference on Information Systems (ICIS 2013), Milan, Italy.
• Mocker, M.; Weill, P.: Woerner, S.L.: Finding Your Complexity Sweet Spot, MIT Sloan Center for Information Systems Research, Research Briefing, Vol. XIII, Number 12,  December 2013.
• Mocker, M.; Ross, J.W.; Shetty, D.: Get Ready for a New Breed of Outsourcing Partner, MIT Sloan Center for Information Systems Research, Research Briefing, Vol. XIII, Number 9,  September 2013.
• Mocker, M.; Ross, J.W.: ING Direct Spain: Managing Increasing Complexity While Offering Simplicity, MIT Sloan Center for Information Systems Research, Case Study, Working Paper No. 390, June 2013.
• Mocker, M.; Ross, J.W.: USAA: Capturing Value from Complexity, MIT Sloan Center for Information Systems Research, Case Study, Working Paper No. 389, March 2013.
• Mocker, M.; Ross, J.W.: Rethinking Business Complexity, MIT Sloan Center for Information Systems Research, Research Briefing, Vol. XIII, Number 2,  February 2013.

Before 2013

• Chen, D.; Mocker, M.; Preston, D.; Teubner, A.: Information Systems Strategy: Reconceptualization, Measurement, and Implications. MIS Quarterly 34 (2010) 2, 233-259.
• Mocker, M.: What Is Complex About 273 Applications? Untangling Application Architecture Complexity in a Case of European Investment Banking. In: Proceedings of the 42nd Hawaii International Conference on System Sciences (HICSS-42, IEEE), Waikoloa, Hawaii, 2009. (Best paper nomination)
• Mocker, M.; Teubner, A.: Towards a Comprehensive Model of Information Strategy, in: Strategic Information Management: Challenges and Strategies in Managing Information Systems, R. Galliers and D.E. Leidner (eds.). Routledge, 2009, 147-170.
• Teubner, A.; Mocker, M.; Pellengahr, A.: Information Strategy: Confronting Research with Practice, in: Planning for Information Systems, W.R. King (ed.). M.E. Sharpe, 2009, 387-412.
• Mocker, M.; Teubner, A.: Governance und Leistungstiefe der IV bei einem Finanzdienstleister. WISU, 36 (2007) 2, 238, 239.  (German)
• Mocker, M.: Information Strategy - Contents, Reasoning and Contingencies, The International Journal of Computers, Systems and Signals 8 (2007) 2, 37-49.
• Mocker, M.; Teubner, A.: Contents of Information Strategies in Practice. In: Proceedings of the 13th Americas Conference on Information Systems (AMCIS), Keystone, Colorado 2007. 
• Mocker, M.: Information Strategy – Contents, Reasoning and Contingencies. ISOneWorld Conference, PhD symposium, Las Vegas 2007.
• Mocker, M.; Teubner, A.: Information Strategy – Research and Reality. In: Proceedings of the 14th European Conference on Information Systems (ECIS), Gothenburg 2006.
• Teubner, A.; Mocker, M.: Informationsmanagement in einem regionalen Versicherungsunternehmen. WISU, 34 (2005) 4, 544-545.  (German)
• Mocker, M.; Teubner, A.: Towards a Comprehensive Model of Information Strategy. In: Proceedings of the 13th European Conference on Information Systems (ECIS), Regensburg 2005.
• Teubner, A.; Mocker, M.: Strategic Information Planning - Insights from an Action Research Project in the Financial Services Industry. Working Paper No. 3, European Research Center for Information Systems, Muenster, 2005.
• Gruhn, V.; Mocker, M.: e-Business Projekte: Ein Vorgehensmodell. In: Projekt Ruhr GmbH: it_trends - Potenziale der Metropolregion Ruhr, 2004, 127-133. (German)
• Gruhn, V.; Mocker, M.; Schöpe, L.: Development of an electronic commerce portal system. In: ACM International Conference Proceeding Series; Vol. 21. 14th International Conference on TOOLS Pacific, Sydney 2002, 93-101.